Septic service
Septic tank pumping
The single job that prevents most of the expensive ones. A tank that is pumped on schedule protects the drain field, and the drain field is the part you do not want to replace.
Crews with 20+ years in the tradeLicensed & insuredOne-year warranty
Septic backing up? Call us now.
Sewage in the yard or the house, a tank that won’t drain, or a well with no water. Call and you will get a person and a straight answer about when we can be there.
How often should a septic tank be pumped in Northeast Florida?
Most Northeast Florida households need pumping every three to five years. Where you fall in that range is decided by four things: the size of the tank, how many people live in the house, whether you run a garbage disposal, and whether the system has a pump chamber.
The ground under your lot matters more than a national average does. A drain field that sits saturated cannot accept the same volume a dry one can. On a lot where that happens, an overdue tank backs up sooner than one on ground that drains.
Signs your tank is overdue
Waiting for a backup is the expensive route. These are the warnings that come first:
- Drains slowing across the whole house at once, not just one fixture
- Gurgling from toilets or tubs when another fixture is used
- Grass over the drain field that is greener, spongier or wetter than the rest of the yard
- Smell outside near the tank or the field, particularly after rain
- Standing water or soft ground over the field on a dry week
What happens on the day
We locate and uncover the tank lid, pump both compartments, and wash down the walls so the solids come out rather than being left behind in a half-emptied tank. Before we close up, we look at the baffles, the outlet filter and the level the tank refills to, because those tell you whether the system is draining properly or the field is starting to fail.
You get told what we saw. If the field is holding water, you want to know while it is still a repair.
Do you need risers?
If your lid is buried, every future service starts with digging. A riser brings the access to grade so the next pump-out, inspection or filter clean does not include excavation. On properties where the lid sits under a lawn or landscaping, risers usually pay for themselves by the second visit.
Where we do this work
We handle septic tank pumping across Duval, Clay, Nassau, St. Johns, Putnam, Union and Baker counties. Each area page covers the local ground conditions and which office issues the permit there.
Jacksonville · St. Augustine · Orange Park · Middleburg · Green Cove Springs · Ponte Vedra Beach · Fernandina Beach · Yulee
See every area we serve, all septic services, or who issues your permit.
Septic tank pumping — questions we get asked
How often should a septic tank be pumped in Duval County?
Most households need pumping every three to five years. Tank size, the number of people in the house, garbage disposal use and whether the system has a pump chamber all move that interval. Ground conditions count too, because a drain field that stays saturated will show problems sooner than one that drains freely.
What are the signs a septic tank needs pumping?
Drains slowing across the whole house at once, gurgling from toilets or tubs when another fixture runs, grass over the drain field that is greener or spongier than the rest of the yard, smell outside near the tank or field, and standing water or soft ground over the field on a dry week.
Does pumping the tank fix a failing drain field?
No. Pumping empties the tank, which relieves the symptoms for a short time, but it does not repair a field that has stopped accepting water. If the tank refills quickly after a pump-out, the field is the problem and it needs to be evaluated on its own.
What is a septic tank riser and do I need one?
A riser brings the tank access up to ground level so the lid is not buried. If your lid currently sits under a lawn or landscaping, every service call starts with digging. A riser removes that from all future pump-outs, inspections and filter cleans.
Related services
Septic
Septic inspections
Most inspections we run are tied to a closing date, and a closing date does not move because a tank was hard to find. Book the inspection early enough that a repair is still an option.
Read more →Septic
Drain field repair
The most expensive part of a septic system, and the one most often killed by a pump-out that was put off. If the yard is wet and the tank refills fast, this is the conversation.
Read more →Septic
Emergency service
Sewage coming back into the house, or surfacing in the yard, is not a next-week problem. Call and we will tell you what to do in the meantime, and give you a straight answer on when we can be there.
Read more →Tell us what the system is doing.
Call and talk to someone who works on these every day, or send the details and we will come back to you.