Reviews
What customers said
Verbatim, with the job named. These are the words people used, not a summary of them.
Crews with 20+ years in the tradeLicensed & insuredOne-year warranty
Septic backing up? Call us now.
Sewage in the yard or the house, a tank that won’t drain, or a well with no water. Call and you will get a person and a straight answer about when we can be there.
Read the job, not just the star
Each quote below is tagged with what the work was. A five-star review of a routine pump-out tells you something different from a five-star review of a flooding emergency answered after hours, and both are worth reading for what they say about how a company behaves under pressure.
“Woke up to no water pressure. I’m on a well in Ponte Vedra. Called Gator. They worked their schedule to fit me in and were at the house within 3 hours!! Turned out it was a simple pressure switch. Quick repair with honest, professional service.”
“Septic tank in home flooding emergency — nobody in Jacksonville would help us except Gator. They came the next day and resolved the emergency, extremely grateful for their service.”
“We were on a short deadline and they fit us in! They were on time, professional and very educated! This was my buyer’s first time with a septic system and they made them feel at ease and answered all their questions without being annoyed!!”
“I quickly received an on-sight evaluation and immediate proposal including firm cost. Plus, I can get the job scheduled in a timely manner rather than 6 weeks out.”
“This company is truly incredible. The owner answered the phone off business hours and helped me through a septic situation which I was forever grateful. I will not use another septic company.”
“I made the appointment over the phone with Stephanie to have my septic pumped. She was so helpful setting my appointment and explained everything. The driver called as promised as to what time he would be at my house.”
Want the same on your property?
Call and describe what the system is doing. You will get a straight answer about what it sounds like and what it takes to be sure.