FDEP Business Auth SA0222129Registration SR0221923Lic CUC1225779 · CFC1431081

Licensed & insuredMon–Fri · after-hours answeredOne-year warranty

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Well pump repair — Gator Well & Septic, Northeast Florida.

Water wells

Well pump repair

No water at all, or pressure that comes and goes. Before anything gets replaced, the job is working out which component failed, because the wrong guess is an expensive one.

Crews with 20+ years in the tradeLicensed & insuredOne-year warranty

No water? Call and we will tell you what it sounds like.

A well that has stopped delivering, pressure that has dropped away, or a pump that will not shut off. Call and you will get a person and a straight answer about when we can be there.

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Is it the pump or the pressure tank?

This is the question that decides the bill, and it is worth understanding before anyone quotes you.

A pump that has failed usually means no water at all, or water that runs briefly and stops. A pressure tank that has failed usually means water that is still there but arrives in bursts, with the pump switching on and off rapidly every time a tap opens. That rapid cycling is the classic signature of a waterlogged tank, and replacing the pump will not fix it.

There is a third possibility that costs nothing to check: the pressure switch or the breaker. Those are worth ruling out first, every time, because it is not unusual for a no-water call to end there.

What we see most often

  • Pressure switch failed or the contacts burned
  • Pressure tank waterlogged, so the pump short-cycles
  • Check valve failed, letting the column of water drain back down the well
  • Pump motor or capacitor failed
  • Wiring or splice failure down the well
  • Well screen or the pump itself fouled by iron or sediment

When repair beats replacement

A pressure switch, a check valve or a capacitor is a repair, and it is a fraction of the cost of a new pump. A motor that has failed on a pump that is already near the end of its service life is different, and pulling the same pump twice in two years costs more than replacing it once.

Knowing which situation you are in — including when the answer is the cheaper one — is the whole point of working it out before anyone quotes you.

Losing pressure but not water

Gradual pressure loss across the whole house, without the rapid on-off cycling, often points at a pump that is wearing out or a well that is producing less than it did. Iron and sediment fouling can also restrict flow over time. Those are diagnosable, and they are worth catching before the pump quits entirely on a Sunday.

What we do and do not do on wells

We service existing wells. We do not drill new ones. Pumps, pressure tanks, the switches and wiring that go with them, water testing and inspections for a sale — that is our work, and it sits under the same licence as the septic side. We do not sell or fit water treatment equipment.

Drilling a new well is a different trade with a different licence, and we will say so rather than take the job and subcontract it. If that is what you need, call anyway and we will tell you what you are looking at before you start ringing round.

Where we do this work

We handle well pump repair across Duval, Clay, Nassau, St. Johns, Putnam, Union and Baker counties. Each area page covers the local ground conditions and which office issues the permit there.

Jacksonville · St. Augustine · Orange Park · Middleburg · Green Cove Springs · Ponte Vedra Beach · Fernandina Beach · Yulee

See every area we serve, all water well services, or who issues your permit.

Well pump repair — questions we get asked

01

How do I know if my well pump or my pressure tank has failed?

A failed pump usually means no water at all, or water that runs briefly then stops. A failed pressure tank usually means water still arrives but in bursts, with the pump switching on and off rapidly each time you open a tap. That rapid cycling is the signature of a waterlogged pressure tank, and replacing the pump will not fix it.

Tell us what the system is doing.

Call and talk to someone who works on these every day, or send the details and we will come back to you.

Call (904) 913-9111
Call nowMon–Fri · after hours answeredRequest serviceNon-urgent